NETGUARD SOLUTIONS LTD (“Company,” “we,” “us,” or “our”) operates the website https://netguardsolutions.co.uk/ (“Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data.

2. Information We Collect

We may collect and process the following types of information about you:

• Personal Identification Information: Name, email address, postal address, phone number, job title, and company name.
• Technical Data: IP address, browser type, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our Site, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Information

We collect information from you when:

• You visit our Site and browse our services.
• You fill out forms or communicate with us via email, phone, or our Site.
• You subscribe to our newsletter or other marketing materials.
• You provide feedback or interact with us through our customer service channels.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and maintain our services, including IT Infrastructure Optimization, Remote Network Monitoring and Management, Cybersecurity Solutions, Data Backup and Disaster Recovery, and Cloud Infrastructure Management.
• Communication: To contact you regarding your inquiries, support requests, or updates about our services.
• Marketing: To send you promotional content, newsletters, and information about our services that we think may interest you. You can opt-out of these communications at any time.
• Improvement of Services: To analyze how you use our services to improve the functionality, performance, and security of our offerings.
• Legal Compliance: To comply with legal obligations, including responding to law enforcement requests and enforcing our agreements.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party companies that provide services on our behalf, such as payment processing, data analysis, email delivery, and customer service. These companies are obligated to protect your information and only use it for the services they provide to us.
• Legal Authorities: When required by law or in response to legal processes, we may disclose your information to relevant authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your information may be transferred to the new owners.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. This includes:

• Encryption: We use SSL encryption to protect data transmitted between your device and our servers.
• Access Control: Access to personal data is restricted to authorized personnel only.
• Regular Audits: We regularly review and update our security practices to ensure your data is safe.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal data.
• Deletion: You can request that we delete your personal data, subject to legal obligations.
• Objection: You can object to the processing of your personal data in certain circumstances.
• Withdrawal of Consent: If you have given consent to the processing of your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at contact@netguardsolutions.co.uk.

9. Cookies

Our Site uses cookies to enhance your experience. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our Site.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

NETGUARD SOLUTIONS LTD
Address: 27 Old Gloucester Street, London, England, WC1N 3AX
Email: contact@netguardsolutions.co.uk
Website: https://netguardsolutions.co.uk/